What I do

Skills

My career spans journalism, policy and the public sector. My passion for informing and educating the public through the stories I wrote in the newsroom became even more meaningful when I joined the public service. It gave me the opportunity to directly contribute to shaping policies that impact society. The common thread across all of it: a belief that access to knowledge and the willingness to help others matters.

Policy & Regulation

  • Policy Development Shaping legislation and regulation across digital, media and content, including the Online Safety (Miscellaneous Amendments) Bill, passed in Parliament in 2022.
  • Content & Internet Regulation Regulating publications and online content, balancing public interest with industry needs across broadcast, digital and print.
  • Stakeholder Engagement Building relationships with local and international partners, government agencies, industry, community groups and regulators, on complex cross-disciplinary issues.

Social Impact & Inclusion

  • Inclusive Programmes Design Leading NLB's Equaliser Office to design and evaluate programmes, services and initiatives for the underserved, including lower-income families and persons with disabilities. Developing co-creation and co-delivery approaches that bring public, private and people sectors to bridging societal gaps and fostering a more inclusive society.
  • Career Coaching Part of the Public Service Career Coach Network since 2022, helping public officers clarify values, goals and career direction, especially through uncertainty and transition.
  • Volunteering Connecting people who wish to contribute with meaningful causes and lowering the barriers for those who do not know where or how to begin.

Journalism & Communication

  • Feature Writing & Reporting 8.5 years covering social issues, politics, health topics, crime & court news. Multiple news and feature awards winner, including Feature of the Year 2008. Team lead for local news coverage, managing daily editorial decisions, high-profile news coverage and senior political interviews.
  • Chinese Language Communication Bilingual across English and Mandarin, from breaking news to long-form narrative.
  • Digital Storytelling Early adopter of social media for news brands. Co-produced Singapore's first Chinese-language iBook in 2012.